At Dukatz Logistics, we've refined delivery efficiency
1. Quote Request
The process starts when you reach out with details on your upcoming shipment. We'll request information like cargo type, timeline, pickup/drop-off locations so we can provide an accurate quote.
2. Customize Solution
Next, we learn more about any specific requirements and collaborate to customize the best solution for your needs - whether that's a hotshot, freight line, or another service.
3. Schedule and Confirm
Once we agree on the customized solution, we lock in dates and times for pickup and delivery. Before pickup, we provide shipment labels, tracking info, and confirm all details.
4. Pickup and Transport
Our professional driver will arrive promptly for pickup using well-maintained equipment. Throughout transit, we monitor location/status and keep you updated.
5. Delivery and Feedback
On delivery, we ensure your cargo is securely unloaded and do a final quality check. We appreciate your feedback on how we can continue improving service.
6. Ongoing Support
Even after delivery, our customer service team is available to answer any questions and we welcome you to reach out for future shipments!